Privacy Policy

1. Introduction

At Reid-Air, accessible from reidair.com, protecting the privacy of our website visitors and clients is one of our top priorities. This Privacy Policy outlines the types of information we collect, how we use it, and the steps we take to safeguard your personal details when you interact with our portable A/C rental services.

2. Information We Collect

We collect personal information that you voluntarily provide to us when requesting a quote, filling out contact forms, or communicating with our team. This includes:

• Contact Details: Your name, phone number, email address, and delivery address.
• Service Information: Event details, cooling requirement specifications, and delivery schedule preferences.
• Technical Data: IP addresses, browser types, and standard web log details automatically recorded to ensure website stability and security.

3. How We Use Your Information

The information we collect is used strictly for legitimate business purposes, including:

• Processing and fulfilling your portable A/C rental quotes and orders.
• Providing customer support and emergency delivery dispatching.
• Improving our website usability, services, and overall user experience.
• Sending important updates regarding your bookings or policy revisions.

4. Data Protection & Security

We implement strict organizational and technical security measures to protect your personal data against unauthorized access, disclosure, or alteration. We do not sell, rent, or trade your personal information to third parties for marketing purposes under any circumstances.

5. Cookies & Tracking

Reid-Air uses basic browser cookies to analyze web traffic, remember user preferences, and optimize overall performance. You have the option to disable cookies directly through your browser settings, though some functional features of the site may be affected.

6. Contact & Data Enquiries

If you have questions regarding this Privacy Policy or wish to request the updating or deletion of your personal details, please reach out to our privacy compliance officer: